Dear Customer,
we follow up the previous communications and with sincere regret we inform that the competent authorities (including primarily the operators of the railway network) have confirmed the impossibility of access and use of the railway infrastructure confirmed due to the floods in May.
Consequently, it is impossible for "Il Treno Di Dante" to provide its service, even if for reasons unrelated to its own will, with the necessary cancellation of the same.
We therefore decided to proceed to the refund of what you have paid for the tickets and/or the package tour and we inform you that we will start today, 28 August 2023, the relevant payments.
In this regard we need to receive as soon as possible via email to info@iltrenodidante.it the following details:
Booking number
IBAN
Account Header
Certain of having chosen the solution to You more pleasant - also in a context that has significantly damaged the writer Company -, we remain confident however of being able to restore in the future the service and we send our best regards.
Il Treno di Dante
Faenza, 28th August 2023
